General terms of participation in Xploretrails events/tours/excursions/trips/activities/programs

Xploretrails activities are open for everyone. Anyone can take participate with the only condition being mental and physical health, willingness to cooperate with other participants, following the instructions and orders of the guides and a love for nature and sports.


The age limit and the level of physical condition of the participants is indicated in each sports event/excursion/activity/programme. Minors should be accompanied by a guardian.


Any health problem of the participant should be reported, because everyone assumes full responsibility for their health during participation in all Xploretrails events/actions/tours/excursions/trips/activities/programs.


Xploretrails Liability

As an organizer of outdoor activities, Xploretrails is obliged to provide the best and safest equipment, which meets international standards in order to ensure the best possible planning for safe routes, provide experienced and trained guides/companions/instructors/helpers and inform the participants for any potential risk assessment. The organizing company bears no responsibility for any loss or destruction of material and disclaims any responsibility for accidents or damages that may occur before, during or after the event, among participants or with third parties. Xploretrails is not liable for any injury or damage to the participants’ health or for any health issues arising due to a lack of preventive medical check.


Awareness and acceptance of objective risk

Participants are aware of and accept the potential risks involved in competitions/excursions/outdoor activities in nature. All participants are recommended to have a recent medical examination. No medical certificate will be requested from the organizer Xploretrails, since all participants take part under their own sole responsibility and declare it.


Change or cancellation of program by the organizing company

Xploretrails reserves the right to change or cancel the program or activity before its commencement, for reasons of safety or force majeure (natural disasters, unfavorable weather conditions, strikes, etc.). In these cases, the entire amount paid shall be returned and the participants may not request any other compensation. In addition, Xploretrails guides are obliged to carry out the programs in accordance with the rules of each activity and safety conditions. For this reason, they have the right – at their absolute discretion – to modify a program which is in progress and implement an alternative program, if this is required for safety reasons. Any additional costs shall be borne by the participants and any withdrawal due to non-acceptance of the alternative program does not in any case create a claim for compensation. For the safety of all participants, Xploretrails guides have the right to prohibit any participant from taking part in a section or the entire program if their behavior endangers themselves, the group or if they do not comply with the instructions indicated for proper execution of the program, without this creating a claim for compensation.


Photography/filming of participants

Participants are photographed and filmed during the activities. This material is exclusively used in Xploretrails promotional purposes. In case you do not wish to appear in the organizer’s promotional material, you should notify us of your request in writing by any means before the start of the excursion.


Reservations – Advance payments – Cancellations

In order for a declaration of participation to be valid, a relevant declaration of participation must be signed and accompanied by an advance payment equal to 30% of the total amount of participation. The balance can be paid no later than seven (7) days before the commencement of the program. The deposit of the advance payment or payment to the Xploretrails bank account or in cash means that the depositor is fully informed and accepts the general or special conditions of each activity.


In case of cancellation for any reason, the following shall apply:


Cancellation up to ten (10) days before departure: full refund of deposit.

Cancellation up to three (3) days before the commencement of the program: withholding of 50% of the participation amount.

Cancellation less than three (3) days before the commencement of the program: withholding of the entire participation amount.

It is taken into account that as long as there is cooperation with other suppliers (travel agencies, accommodation, hotels, passenger transport companies, etc.) then in any case their own terms of payment and cancellations shall also apply. In case the participation does not show up in the program, the entire amount of the participation shall be withheld.


Payment methods

The National Bank of Greece, account No. 43500855291 ΙΒΑΝ: GR6701104350000043500855291

PIRAEUS bank, account No. 6190145721216 IBAN: GR3101711900006190145721216

EUROBANK, account No. 00260314330201656029 IBAN: GR7202603140000330201656029

The participants in the activity/excursion/programme accept these terms/regulations and are obliged to comply with them.

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